Water UK: landlord regulation 'the only credible option' to cut bad debt

Landlords must be made to hand over tenant details to water companies so firms can chase bill payment, lobby group Water UK has told government.

Responding to a consultation on tackling bad debt in the industry, Water UK said a voluntary option would not close a significant information gap.

It said regulation on landlords was "the only credible option" to deal with the "unacceptable" current situation where written-off debt adds £15 to the average customer bill.

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